Terms & Conditions
The following terms and conditions apply to the services that the portal directly offers its customers as a means of improving their visa application process. In all cases, fees are non-refundable and may be retained by us if you do not proceed with a visa application, regardless of whether or not you are granted a visa.
A third party is not intended to have the right to enforce any provision of these terms and conditions against Visa. In addition, it is not intended that a third party will be able to enforce any provision of these terms and conditions against Visa.
It is your responsibility to ensure that the information you provide on your application form is accurate, and we make no guarantees that we will locate any errors in your application form.

Acceptance and Rejection of Applications
The visa application itself is not handled by us (or any member of our group) and the grant or refusal of visas is at the sole discretion of ROP (Royal Oman Police). ROP reserves the right to ask for further documentation and information from the visa customer and to refuse any visa application. It is the visa customer’s responsibility to provide these additional documents and information for their application to be considered further

Processing Times
There is an estimated processing time of one to five working days for visa applications. If your application is submitted, ROP will determine the procedures and timeframes for processing. We do not have any control over these factors.

Responsibilities and fines
It is important to note that the Visa Fee is not refundable if the visa application is not approved by the Oman Immigration authority. Furthermore, a refundable deposit may be required (subject to specific nationalities).
It is the responsibility of the user who purchases the service of visa extension to ensure that the application is finalized before the expiration date of the visa, and if the application is not completed within the specified timeline, the applicant will be fined RO 10/Day or RO 500.